TERMS AND CONDITIONS OF HIRE

It is the responsibility of the person who is hiring the equipment to ensure that all possible steps are taken to avoid injury or damage to any equipment.

Please note: It is the hirers responsibility to check the space required for their chosen inflatable and ensure there is enough space provided, this includes the ceiling height to the lowest part in indoor venues.

All sizes can be viewed on each inflatable description. If on delivery, the inflatable will not fit in the space provided the hirer will still be charged the total outstanding amount of the hire. We cannot be held responsible if the inflatable does not fit. All required sizes are clearly shown on each description.

We require power for every booking. Each inflatable requires one suitable 13amp plug socket. If power is not available on the day for whatever reason full payment will still be taken. Please let us know If you require any additional leads, generators etc prior to booking. The fans to inflate the inflatables run at 1.1kw and take approximately 2.5kw for initial start up. If supplying your own generator please ensure you have checked it is suitable for the required power needed.

Please note: Safety is our number 1 priority at all times. We reserve the right to refuse a hire for any reason if we feel health and safety law will be breached in any way. Our staff are fully trained in the safe use of inflatables and their say is final.

The weather plays a large factor in outdoor hires, in certain circumstances we may need to cancel a hire on the day due to bad weather ie. extreme rain or wind. Please see the following for an explanation on anchorage and wind speeds:

The European standard 4.2.1 Anchorage
The inflatable shall be provided with an anchorage and/or ballast system and any necessary accessories enabling the inflatable to be securely fixed to the ground. Each inflatable shall have at least six anchorage points.
The number of anchorage points shall be calculated in accordance. They shall be distributed around the perimeter of the inflatable and shall be fitted with metal ends.

The maximum wind-speed in which inflatables shall be used outdoors is 38 km/h (Force 5 on the Beaufort Scale); see Annex B.
When used outdoors, the inflatable shall be secured to the ground, preferably with ground stakes where the ground is suitable. Each anchorage point on the inflatable and all of the components of the anchorage and/or ballast system, e.g. ropes, webbings, metal attachments, stakes, weights, shall withstand a force of 1 600 N.
The direction of the exerted force shall be at an angle to the ground of 30° to 45°. Ground stakes shall incline away from the direction of the exerted force. Ground stakes shall be a minimum of 380 mm in length and a minimum of 16 mm in diameter and their tops shall be rounded.

The system shall expose no more than 25 mm of the stake above ground level.

Terms & Conditions Of Hire

• A responsible person over the age of 18 years must supervise hired equipment at all times.
• The equipment hired must be secured to the ground at all times. The equipment must not be moved or re-positioned.
• No food, drinks or chewing gum to be allowed on or near equipment to avoid choking and mess. (Please note if the equipment is collected in a dirty condition, the person responsible will incur a cleaning charge)
• No party poppers, confetti, streamers or silly string to be used either on or near the equipment hired.
  
• All shoes, glasses, badges, jewellery (e.g. large earrings, necklaces, etc.) and other sharp objects MUST be removed before using the equipment to avoid damage and injury to other users. Adults must remove high-heeled shoes before stepping on mats including soft play matting.
• Do not allow children to take any hard or sharp objects onto the equipment, or anything large enough to block exits/entrances.
• Do not allow children to take balloons onto the equipment (burst balloons and strings can be a choking hazard).
• Each unit has an age limit. Please ensure that the equipment is not overcrowded and limit the numbers depending on the age and size of children using it according to the recommendations printed on the equipment or advice given to you from a member of staff. (If in doubt please contact us). Children's bouncy castles are for 10years and under.
• No water or other liquid to be poured or sprayed onto the equipment (other than a reasonable amount for cleaning purposes) as it causes the surface of inflatables to become slippery, damages soft play, and can result in subsequent bookings being cancelled if the equipment is too wet to be delivered. If equipment is deliberately soaked you will be charged double your hire fee to cover our costs in subsequent cancelled bookings and drying time.
• Inflatables must not be used in wind or wind gusts in excess of 24mph. Inflatables must not be used in heavy rain. Equipment must not be used in Thunder Storms.
• In the event of rain, we strongly recommend to NOT use the equipment. Do not switch off the blower. Place a table or similar object over the blower(s) to prevent water from being blown inside the inflatable. Any water, including bubbles (completely normal, created from the air blowing through stitching) can be dried off with a towel once the rain has stopped.
• No smoking, barbecues, glass or animals on or near the equipment, including fires within 20metres of the equipment.
• Reckless or boisterous behaviour must not be allowed.
• Climbing, hanging or sitting on inflatable walls in DANGEROUS and must not be allowed as this may cause injury or damage to the equipment.
• Please ensure users are not pushing, colliding, fighting or behaving in a manner to harm other users. Somersaults and back flips are not permitted.
• Avoid large children and small children from using the equipment at the same time.
• Children must use slides one at a time and must not climb on the sides of the slide.
• Slides should be used in a sitting position, feet first – do not allow jumping from the top of the slide.
• Safety mats must be positioned at the bottom of the slide.
• Ensure that mats supplied with the equipment remain where they were positioned during installation.
• Do not allow users on the inflatable during inflation or deflation.
• Do not allow anyone to bounce on the safety step/front of the inflatable(s). The step is there to help users get on and off the inflatable.
• No-one with a history of back or neck problems should use the inflatable. This also applies to anyone who is feeling unwell or ill.
• Ensure that an area of 6 feet around the unit is clear of anything that creates a trip hazard and cause possible injury.
• Ensure that the vent on the side of the blower is kept clear at all times.
• Should a blower stop working, immediately remove all users from the inflatable. Please contact us straight away.
• We must be advised as soon as possible in the event of any injury requiring professional medical treatment. Treatment must be sought within 2 hours of the injury occurring and a detailed record of the incident and treatment must be provided to us.
• You must call us immediately upon any equipment failure. If you are unsure about anything, please contact us immediately.
• Any damage or loss to equipment hired will result in the hirer being charged for the repair/replacement in full.
• Please note: It is the hirers responsibility to check the area required for the chosen equipment and ensure there is enough space provided. this includes the ceiling height, taking the height at the lowest part at indoor venues. Sizes of inflatables are shown in the description section.
• On delivery, if the equipment booked will not fit in the space provided, the hirer will still be charged the total amount outstanding on the booking. We can not be responsible if the equipment does not fit. If in doubt, please contact us before your booking date.
• Upon booking, you are agreeing to abide by our terms and conditions, you will also be required to sign a paper copy on the day of hire or online copy previous to delivery of equipment.
• Cancellations can be made on the day of the booking if wet weather (subject to our discretion) or high winds occur as long as enough notice is given. If you decide to cancel on arrival of delivery, you will be charged the full amount for the booking.

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